1. Who We Are

Nook Nation is the official fan app of the Lakeshore Chinooks baseball team, operated by the Lakeshore Chinooks ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you use the Nook Nation app.

2. Information We Collect

• Account information: name, email address
• Profile information: phone number, zip code, birthday, shirt size, fan bio
• Location data: used only during game-day stadium check-in to verify attendance (not stored continuously)
• Usage data: pages visited, features used, app interactions
• Transaction data: ticket purchases and deal redemptions

3. How We Use Your Information

• To operate your fan account and loyalty rewards program
• To process ticket purchases and deal redemptions
• To send game updates, promotions, and newsletters (with your consent)
• To verify stadium attendance for check-in rewards
• To improve the app and personalize your experience

4. Information Sharing

We do not sell your personal information. We may share data with:

• Service providers who help us operate the app (e.g., payment processors, email services)
• Partner businesses when you claim or redeem a deal (limited to what's needed for redemption)
• Law enforcement if required by law

5. Data Retention

We retain your data as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where required by law.

6. Your Rights

You have the right to access, correct, or delete your personal data. You can update your profile in the app at any time, or delete your account from the Profile page. For other requests, contact us at the email below.

7. Children's Privacy

Nook Nation is not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Security

We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

9. Contact Us

For privacy questions or requests, contact us at: info@lakeshorechinooks.com